Shingle Saver Warranty
GoNano Shingle Saver Limited Warranty Summary
Thank you for choosing GoNano Shingle Saver! This summary explains the key points of our 15-year Limited Warranty for your roofing shingles in a clear and simple way. For full details, contact us at warranty@gonano.com.
What’s Covered
- Product: GoNano Shingle Saver, applied to asphalt or Torch Down (SBS) commercial roofing shingles.
- Warranty Period: 15 years from the date of application (Treatment Date).
- Promise: If applied correctly by an authorized GoNano Dealer, the product will protect your shingles. If 30% or more of the treated shingles peel, curl, or wave, or if they leak due to product failure, we’ll replace the affected shingles (up to the contract value or CAD 70 per roofing square, whichever is lower).
How to Qualify
To keep your warranty valid, you must:
- Have the product applied by an authorized GoNano Dealer or their subcontractor.
- Register the treatment at https://www.gonano.com/residentialwarranty/form within 30 days of application.
- Ensure your shingles are less than 5 years old at the time of application.
- Avoid using harsh chemicals or unapproved cleaners on the treated shingles.
- Follow all instructions provided by GoNano after filing a claim.
How to File a Claim
If you notice an issue:
- Contact GoNano at warranty@gonano.com within 30 days of discovering the problem, explaining the issue in detail.
- Provide proof of:
- Treatment date and application.
- Shingle age (e.g., purchase receipt or manufacturer warranty).
- Invoices from the GoNano Dealer or subcontractor.
- Photos of the affected shingles.
- Allow GoNano or an inspector to access your building for inspection.
- If requested, send two shingle samples to GoNano for analysis (at GoNano’s expense).
What’s Not Covered
The warranty does not cover damage caused by:
- Fire, natural disasters (e.g., floods, hurricanes, earthquakes), or wind-borne debris.
- Vandalism, physical abuse, or damage from animals, plants, or falling branches.
- Unapproved alterations (e.g., adding solar panels or HVAC systems without GoNano’s written approval).
- Corrosion from chemicals, ash, or fumes.
- Poor roof maintenance, such as not clearing debris or trimming overhanging trees.
- Improper shingle installation or unrelated roofing issues.
- Color changes, fading, or staining from natural weathering or dirt.
- Unauthorized repairs or treatments by non-GoNano personnel.
Limitations
- Exclusive Remedy: If the product fails, GoNano will only replace the affected shingles. No other costs (e.g., labor, building damage) are covered.
- Liability Cap: GoNano’s liability is limited to the lower of the contract value or CAD 70 per roofing square.
- No Other Warranties: This warranty replaces all other warranties, including merchantability or fitness for a specific purpose.
Transferring the Warranty
- The warranty is personal to the original buyer but can be transferred to a new building owner if:
- Both parties complete and sign the Assignment Form.
- The form and a copy of the warranty are mailed to GoNano.
- GoNano confirms receipt and authenticity.
- The warranty terms and duration remain unchanged after transfer.
Disputes
- Disputes will first go through 30 days of good-faith negotiation, followed by non-binding mediation, and then binding arbitration in Toronto, Ontario, under Canadian Arbitration Association rules.
- No jury trials or class actions are allowed.
Governing Law
- The warranty is governed by Ontario and Canadian federal laws.
Making It Official
The warranty takes effect once:
- Signed by you and the GoNano Dealer.
- Registered online at https://www.gonano.com/residentialwarranty/form.
For more details or questions, email us at warranty@gonano.com or visit https://gonanodealers.com.
Revive Warranty
GoNano Revive Limited Warranty Summary
Thank you for choosing GoNano Revive! This summary outlines the key points of our 10-year Limited Warranty for your asphalt shingles in a clear and simple way. For full details, contact us at warranty@gonano.com.
What’s Covered
- Product: GoNano Revive, applied to asphalt shingles.
- Warranty Period: 10 years from the date of application (Treatment Date).
- Promise: If applied correctly by an authorized GoNano Dealer, the product will protect your shingles. If 30% or more of the treated shingles show new or worsening peeling, curling, or waving after treatment, or if they leak due to product failure, we’ll replace the affected shingles on a prorated basis:
- Year 1: 100% | Year 2: 90% | Year 3: 80% | Year 4: 70% | Year 5: 60%
- Year 6: 50% | Year 7: 40% | Year 8: 30% | Year 9: 20% | Year 10: 10%
- Maximum Coverage: The lower of the contract value or CAD 70 per roofing square.
How to Qualify
To keep your warranty valid, you must:
- Have the product applied by an authorized GoNano Dealer or their subcontractor.
- Register the treatment at https://www.gonano.com/residentialwarranty/form within 30 days of application.
- Ensure your shingles are 5 to 20 years old at the time of application.
- Avoid using harsh chemicals or unapproved cleaners on the treated shingles.
- Follow all instructions provided by GoNano after filing a claim.
How to File a Claim
If you notice an issue:
- Contact GoNano at warranty@gonano.com within 30 days of discovering the problem, explaining the issue in detail.
- Provide proof of:
- Treatment date and application.
- Shingle age (e.g., purchase receipt or manufacturer warranty).
- Invoices from the GoNano Dealer or subcontractor.
- Photos of the affected shingles.
- Allow GoNano or an inspector to access your building for inspection.
- If requested, send two shingle samples to GoNano for analysis (at GoNano’s expense).
What’s Not Covered
The warranty does not cover damage caused by:
- Fire, natural disasters (e.g., floods, hurricanes, earthquakes), or wind-borne debris.
- Vandalism, physical abuse, or damage from animals, plants, or falling branches.
- Unapproved alterations (e.g., adding solar panels or HVAC systems without GoNano’s written approval).
- Corrosion from chemicals, ash, or fumes.
- Poor roof maintenance, such as not clearing debris or trimming overhanging trees.
- Improper shingle installation or unrelated roofing issues.
- Color changes, fading, or staining from natural weathering or dirt.
- Unauthorized repairs or treatments by non-GoNano personnel.
Limitations
- Exclusive Remedy: If the product fails, GoNano will only replace the affected shingles on a prorated basis. No other costs (e.g., labor, building damage) are covered.
- Liability Cap: GoNano’s liability is limited to the lower of the contract value or CAD 70 per roofing square.
- No Other Warranties: This warranty replaces all other warranties, including merchantability or fitness for a specific purpose.
Transferring the Warranty
- The warranty is personal to the original buyer but can be transferred to a new building owner if:
- Both parties complete and sign the Assignment Form.
- The form and a copy of the warranty are mailed to GoNano.
- GoNano confirms receipt and authenticity.
- The warranty terms and duration remain unchanged after transfer.
Disputes
- Disputes will first go through 30 days of good-faith negotiation, followed by non-binding mediation, and then binding arbitration in Toronto, Ontario, under Canadian Arbitration Association rules.
- No jury trials or class actions are allowed.
Governing Law
- The warranty is governed by Ontario and Canadian federal laws.
Making It Official
The warranty takes effect once:
- Signed by you and the GoNano Dealer.
- Registered online at https://www.gonano.com/residentialwarranty/form.
For more details or questions, email us at warranty@gonano.com or visit https://gonanodealers.com.
BioBoost Warranty
GoNano BioBoost Limited Warranty Summary
Thank you for choosing GoNano BioBoost! This summary outlines the key points of our 5-year Limited Warranty for your asphalt shingles in a clear and simple way. For full details, contact us at warranty@gonano.com.
What’s Covered
- Product: GoNano BioBoost, applied to asphalt shingles.
- Warranty Period: 5 years from the date of application (Treatment Date).
- Promise: If applied correctly by an authorized GoNano Dealer, the product will protect your shingles. If 30% or more of the treated shingles show new or worsening peeling, curling, or waving after treatment, or if they leak due to product failure, we’ll refund the cost of the product used on the affected shingles on a prorated basis:
- Year 1: 100% | Year 2: 80% | Year 3: 60% | Year 4: 40% | Year 5: 20%
- Maximum Coverage: Limited to the contract value (amount paid by the GoNano Dealer to GoNano for the product).
How to Qualify
To keep your warranty valid, you must:
- Have the product applied by an authorized GoNano Dealer or their subcontractor.
- Register the treatment at https://www.gonano.com/residentialwarranty/form within 30 days of application.
- Ensure your shingles are no more than 25 years old at the time of application.
- Avoid using harsh chemicals or unapproved cleaners on the treated shingles.
- Follow all instructions provided by GoNano after filing a claim.
How to File a Claim
If you notice an issue:
- Contact GoNano at warranty@gonano.com within 30 days of discovering the problem, explaining the issue in detail.
- Provide proof of:
- Treatment date and application.
- Shingle age (e.g., purchase receipt or manufacturer warranty).
- Invoices from the GoNano Dealer or subcontractor.
- Photos of the affected shingles.
- Allow GoNano or an inspector to access your building for inspection.
- If requested, send two shingle samples to GoNano for analysis (at GoNano’s expense).
What’s Not Covered
The warranty does not cover damage caused by:
- Fire, natural disasters (e.g., floods, hurricanes, earthquakes), or wind-borne debris.
- Vandalism, physical abuse, or damage from animals, plants, or falling branches.
- Unapproved alterations (e.g., adding solar panels or HVAC systems without GoNano’s written approval).
- Corrosion from chemicals, ash, or fumes.
- Poor roof maintenance, such as not clearing debris or trimming overhanging trees.
- Improper shingle installation or unrelated roofing issues.
- Color changes, fading, or staining from natural weathering or dirt.
- Unauthorized repairs or treatments by non-GoNano personnel.
Limitations
- Exclusive Remedy: If the product fails, GoNano will only refund the prorated cost of the product used. No other costs (e.g., labor, building damage) are covered.
- Liability Cap: GoNano’s liability is limited to the contract value.
- No Other Warranties: This warranty replaces all other warranties, including merchantability or fitness for a specific purpose.
Transferring the Warranty
- The warranty is personal to the original buyer and is not transferable to a new building owner.
Disputes
- Disputes will first go through 30 days of good-faith negotiation, followed by non-binding mediation, and then binding arbitration in Toronto, Ontario, under Canadian Arbitration Association rules.
- No jury trials or class actions are allowed.
Governing Law
- The warranty is governed by Ontario and Canadian federal laws.
Making It Official
The warranty takes effect once:
- Signed by you and the GoNano Dealer.
- Registered online at https://www.gonano.com/residentialwarranty/form.
For more details or questions, email us at warranty@gonano.com or visit https://gonanodealers.com.
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Concrete and Wood Saver Warranty
GoNano Concrete & Wood Saver Warranty Summary
Thanks for choosing GoNano to protect your concrete or wood surfaces! We’re committed to quality, and our warranty ensures you’re covered. Here’s a quick, easy-to-read guide to what our warranty includes.
What’s Covered?
We offer two warranties for GoNano Concrete and Wood Saver products used on concrete, wood, or EPDM/Torch Down commercial roofs:
90-Day Warranty
- Protects against manufacturing defects for 90 days from purchase.
- If there’s an issue, we’ll replace the product for free (shipped from our factory).
- This is the only solution we offer for this warranty.
10-Year Warranty
- Lasts 10 years from purchase when you follow the product’s label instructions.
- Covers the product to ensure it:
- Stays bonded to properly prepared surfaces (no delamination).
- Doesn’t peel, chip, or flake off.
- Resists fading or damage from UV sunlight.
- If it fails, we’ll replace it with a similar product at no cost (shipped from our factory).
Heads-up: These warranties cover the product only, not labor, installation materials, or costs to apply, remove, or reapply it.
How to File a Claim
If something’s wrong with the product, here’s what to do:
- Contact us within 15 days of noticing the issue by emailing info@gonano.ca (Attn: Customer Service).
- Send us:
- Your original sales receipt.
- A brief description of the problem.
- Details like moisture levels of the surface before application, photos of the application process, and the tools used (time-stamped).
- Let us inspect the product before we replace it.
Important: Without these documents or inspection, the warranty won’t apply. So, keep your receipt and photos handy!
What’s Not Covered?
Our warranties don’t cover issues caused by:
- Not preparing or applying the product as instructed on the label.
- Problems with the surface itself, like cracks or movement after application.
- Damage from weather events (e.g., hurricanes, earthquakes) or accidents.
- Stains from dirt, oils, leaves, or other materials.
- Mold, mildew, or water damage.
- Wear from heavy use, scratches, or scuffs.
- Natural variations in the surface (e.g., color, texture).
- Poor maintenance or using the product incorrectly.
Key Things to Know
- Non-transferable: This warranty is only for the original buyer. If you sell or lease the property, the warranty ends.
- We’re not responsible for damage to your property or other losses beyond replacing the product.
- Our responsibility is capped at the price you paid for the product.
- Any disputes will be settled through arbitration (not a lawsuit), following New York law. You’ll need to notify us 30 days before starting arbitration.
- Safety first: Check the Safety Data Sheet and follow all instructions to stay safe while using our products.